Techpacker : Frequently Asked Questions



2. Is my work safe and accessible?

Absolutely. We adhere to very high industry security standards to make sure your work is safe and can be accessed whenever, wherever. All your important data is encrypted and goes through multiple security layers when in transit to and from our cloud servers. Our servers are hosted in the cloud at Amazon Web service (even Facebook uses them).



3. Do you have designers using it already? Can I rely on it for my next project?

Certainly! We’ve got more than 15,000 fashion companies in 86 countries, who has created thousands of tech packs since we went online in May 2015. We also had professionals from brands like Nike, Ralph Lauren, Armani Exchange, Mark&Spencer, C&A, American Rag..etc who positively tested the reliability of our system. But again, we keep adding new features are keep fine-tuning our old features.

4. OK, so its made for designers like me, but ­who else can use the app?

The idea of Techpacker is not only to help individual designers make easy tech packs, but also use it as a work-together tool with their factories and colleagues. We enable multiple users access on each account, where designers can invite their factory counterparts to work together on a tech pack and seamlessly communicate on the same platform.



5. So how’s exactly Techpacker helping me save time & efforts?

The odds are you would have to switch in-between multiple apps in order to create tech packs. First putting together your design info in Excel, then using Illustrator for sketches and later converting files into PDF to attach with your emails. On Techpacker, all your project info is together at one place. You can seamlessly communicate, share design files, specs and create unlimited PDF ready tech packs in one click. Now you can also manage design review and approvals.



6. Impressive! But how much will it cost?

You can try fully featured Techpacker FREE for 7 days and if Techpacker adds value to your work (which we are confident that it will !) , then sign-up for any of the paid plans starting at US$29/month for two users. You can see full pricing and features here.



7. Do I have to pay to share with factories?

Nope, it's free for you to share with as many factories as you like. If you are on paid versions, all your tech packs will also remain private and only people that you share with can access your tech packs.



8. How can I contact you?

You can contact us anytime either through email lucy@techpacker.com or there's a green button at the bottom right of this page where you can talk to us live or "Leave us a message". Most of the time we are live however we will get back to you within 24 hours of you contacting us.



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