PRIVACY POLICY

Last Revision May 25, 2018

Introduction

Here at Techpacker, our mission is to create a world where getting products made should be effortless. By making the most complicated supply-chain tasks simple and personal, Techpacker is re-imagining product development, production, payments, logistics and quality control for modern companies.

To do that we want to be transparent about the data we collect about you, how your data is used, and with whom it is shared.

Our registered users, “Designers” and “Manufacturers”, share their professional identities, communicate, and share product specifications and business information. There are some pages accessible to non-registered users (“Visitors”).

Techpacker, Inc. ("Techpacker", "We", "Us", "Our") and any and all parent, subsidiary or associate company of Techpacker (collectively, "Techpacker") recognize the importance of privacy. Techpacker will manage your personal information collected through the websites located at www.techpacker.com, the mobile applications, the API related services and the affiliated websites owned by Techpacker (collectively, the "Website") based on Techpacker's belief of respect for the individual and in accordance with this Privacy Policy including our Cookies Policy.

For all users of Techpacker services, Techpacker, Inc. is your data controller – which will control the collection of your personal data as well as the processing as it relates to our services. You are entering a Terms of Servicewith Techpacker, Inc.

By using the website in any way, including browsing, purchasing and using any of the services provided through the website, you agree to the Techpacker "Privacy Policy”. If you do not agree with this Privacy Policy, please do not provide personal information and please do not use the Website.

  1. Information We Collect

    1.1 Personal Information

    We collect personal information from you in a variety of ways when you interact with Techpacker through the Website. Some examples are when you:

    1. Create an account on the Website;
    2. Make an online purchase from us;
    3. Request customer service or contact us;
    4. Submit a review or post any User Content (as defined in the Terms of Service) on the Website;
    5. Otherwise submit personal information to Techpacker.

    Personal information is information that identifies you or is reasonably linked to you. The personal information we collect may include contact and payment information such as your name and/or company name, address, phone number, email address, product and credit card information. We may also collect personal information about you through social media websites and services and from other sources.


    When you ask us to provide services for the benefit of a third party, you shall be legally authorized by the said third party to disclose his/her personal information to Techpacker. This authorization shall cover personal information including but not limited to the name, address, phone number, email address, credit card and product information of the third party. You agree that you must bear all risks associated with the use of any third party’s personal information communicated by you and that under no circumstances will Techpacker be liable in any way for any personal information or for any loss or damage of any kind incurred as a result of the use of any personal information. Techpacker is merely acting as a passive channel for the use of the personal information and is not undertaking any obligation or liability relating to any third party’s personal information communicated by you and/or your company.

    1.2 Usage Information

    We receive and store certain types of information about your use of the Website when you use it. Our purpose is to allow the Website to work correctly, to allow us to provide our services, to evaluate use of the Website, for marketing purposes and to personalize and enhance your interaction with Techpacker. Some examples include:

    1. We may collect technical information such as your IP address, the address of a referring website or application, the type of web browser or mobile device you use, your operating system, your Internet Service Provider and the path you take through the Website;
    2. When you purchase services, we collect information about the transaction, such as services details and the date of the purchase/return.

  2. Cookies and Web Beacons

    We use cookies to enhance and simplify your visit for easier surfing on the Website, to make login easier, for internal security purposes, on system administration to tailor advertisements to your preferences and the like. Cookies are small data files stored on the hard disk of the users’ computer. In addition to cookies which send information to us, we also use cookies which collect information and send it to third parties. An example of this is Google Analytics. Some of our cookies may collect and store your personal information, such as your name or email address. By using this Website, you agree to the placement of cookies on your computer and to Techpacker’s access to cookies in accordance with the terms herein. If you do not wish to accept cookies from the Website please either disable cookies or refrain from using the Website.


    We may also use web beacons. Web beacons allow us to understand if a certain page of the Website was visited or if an email was opened or if advertising banners on other websites were effective.


    Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of the Website and you may not be able to access or use some or all areas and functionalities of the Website.


    For more detailed information about the types of cookies, how cookies are used, and how they can be disabled, click on the link to COOKIES POLICY which forms an integral part of this agreement.


  3. How We Use Your Information

    Techpacker uses your personal information and usage information to offer and provide our products and services and to support our core business functions. These include order or service fulfillment, customer service, internal business processes, marketing including contests and sweepstakes, authentication, loss and fraud prevention, public safety and legal functions. Some examples include:

    1. To fulfill your requests for products and services and communicate with you about the said requests;
    2. To send you notifications concerning shipment information;
    3. To register your account on the Website;
    4. To administer surveys, contests, sweepstakes and promotions;
    5. To provide customer service;
    6. To send you information about our products, services, promotions, contests and sweepstakes; and
    7. To protect the security or integrity of the Website and our business.

    In order to accomplish these purposes, we may combine personal and usage information we collect. We may transfer or disclose your personal and usage information for these purposes within Techpacker.


  4. Advertising and Analytics Services

    We engage third parties to serve advertisements on our behalf across the Internet and to provide analytics services about the performance of those advertisements. These entities may use cookies, web beacons and other technologies to collect information about your use of our Website and other websites, such as your IP address, web browser, pages viewed, time spent on pages, date and time of each visitor request, referring site, browser type, language preference, links clicked and conversion information. The information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Website and other websites and better understand your online activity. We may also work with third parties to serve ads to you as part of a customized campaign on other websites or platforms.


    In addition, many web browsers support "Do Not Track" technology. Our systems do not respond to "Do Not Track" signals. Nonetheless, if you enable "Do Not Track" and it is recognized by our systems, Techpacker will not use information about your web viewing activities to tailor your online experience on the Website. Note, however, that our third party advertising providers may continue to use information about your web viewing activities to tailor advertising to your interests across different websites even when you have "Do Not Track" enabled in your browser. For more information about Internet-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.networkadvertising.org/managing/opt_out.asp and www.aboutads.info/choices.


  5. How We Disclose Your Information Outside Techpacker

    Techpacker does not sell or rent your personal information to any third parties whatsoever. We only disclose your personal information with your prior consent or as provided in this Privacy Policy. We may disclose to third parties certain non-personal usage information regarding the Website. However, in such cases, your usage information is aggregated with the usage data of others and does not identify you individually.


    5.1 Service Providers

    We may disclose or otherwise make available personal information about you to service providers that help with our business operations. Examples are product companies, payment companies, credit card processors and other payment service providers such as PayPal, financial institution partners, hosting and maintenance providers, data storage and management providers, marketing and promotional providers, service providers sending emails and sms notifications and generally, companies that help us improve our product and service offerings and our websites.

    5.2 Legal Requirements and Protection of Our Company and Others

    We may disclose your information in other special circumstances. These include situations when the sharing is necessary to protect the safety, property, or other rights of Techpacker, our customers, our associates, or any other person, or otherwise required by law. Examples include protecting the health or safety of customers, or addressing crimes committed on the Website. Techpacker may provide your personal information in response to a search warrant, subpoena or other legally bound inquiry or order, or as otherwise required by applicable law.

    5.3 Business Transfers

    We may transfer any information we have about you in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of Techpacker or as part of a corporate reorganization or other change in corporate control.


  6. Your Choices

    We want to communicate with you in the ways that you want to hear from us. If you no longer want to receive marketing messages from us, you can either change your marketing preferences by changing "Your Account Marketing Preferences" or, by clicking on the appropriate link at the bottom of our marketing emails. Please allow sufficient time for your preferences to be processed.


    If you no longer want to receive delivery notifications from us, you can either change your delivery notification triggers by changing "Your Account Delivery Notifications" or by clicking on the appropriate link at the bottom of our delivery notification emails. Please allow sufficient time for your preferences to be processed.


  7. How to Access, Update and Remove Your Information

    Techpacker takes reasonable steps to keep your personal information accurate and complete. You can access, update and/or remove your personal information, including contact or account information, by accessing your account settings by Log-In to your account or by sending us an email.


    If your Information has been communicated to Techpacker by a third party, you can either contact the said third party directly or click on the appropriate link at the bottom of the notifications in order to unsubscribe to the service. If your Information has been communicated to Techpacker by a third party, and you wish to remove the said information, you may send us an email.


  8. How We Secure Your Information

    Securing your information is important to Techpacker. We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. However, no data transmission over the Internet or other network can be guaranteed to be 100% secure. As a result, while we strive to protect information transmitted on or through the Website, we cannot and do not guarantee the security of any information you transmit on or through the Website, and you have to do so at your own risk.


    Techpacker accounts require a username and password to log in. You must keep your username and password secure, and never disclose it to a third party. Because the information in your Distribution Lists is so sensitive, account passwords are encrypted, which means we cannot see your passwords. We cannot resend forgotten passwords either. We will only reset them.


  9. Online Protections

    Your account information is protected by the password you use to access your online account. Please keep this password confidential.


  10. Privacy of Children Online

    Read more on this section under Terms of Service.


  11. Limitation of Liability

    EXCEPT WHERE PROHIBITED BY LAW, UNDER NO CIRCUMSTANCES SHALL Techpacker BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES (EVEN IF Techpacker HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM ANY ASPECT OF Techpacker's USE OF THE PERSONAL INFORMATION OF ANY THIRD PARTY PROVIDED BY YOU AND/OR YOUR COMPANY. THESE LIMITATIONS SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW. In some jurisdictions, some of the foregoing limitations may not apply.


  12. Links to Other Websites

    Our Website may contain links to other websites. A link to a third party's website does not mean that we endorse it or that we are affiliated with it. We do not exercise control over third party websites. You access such third party websites or content at your own risk. You should always read the privacy policy of a third party website before providing any information to the website.


  13. International Exposure

    As a global company, Techpacker may process, store and transfer personal information in Hong Kong or United States or in any other country in which any company of Techpacker is incorporated. Techpacker warrants that all companies of Techpacker protect your personal information, regardless of where it is stored, in accordance with applicable laws.


  14. Changes to this Privacy Policy

    Techpacker may change the Privacy Policy from time to time. We will inform you by posting the revised Privacy Policy on the Website. Please check our Privacy Policy periodically for changes. We will post the CHANGE LOG and the date changes made at the bottom of this page. The changes will go into effect on the "Last Updated" date shown in the revised Privacy Policy. By continuing to use the Website, you consent to the revised Privacy Policy.


  15. Contact Us

    If you have any questions about this Privacy Policy, please contact us.


Change Log

  • 25 MAY, 2018: COOKIES POLICY IS MOVED TO SEPERATE PAGE: SEE HERE